In-Store
We have proven that a great relationship starts by setting clear expectations. The concept conversation provides the opportunity to inform the guest of how your operation delivers a transparent and efficient sales process. This is the step where you set your operation apart from the competition.
- Concept Conversation
We have proven that a great relationship starts by setting clear expectations. The concept conversation provides the opportunity to inform the guest how your operation delivers a transparent and efficient sales process. This step sets you apart from the competition.
- Wants & Needs Assessment
Let’s break the ice in the Wants and Needs assessment. Guests can provide critical information in the consumer-facing language and avoid technical deal terminology that can complicate and erode trust. Instead, let’s understand what vehicle(s) they are interested in and how they plan to utilize it so we can present relevant products and accessories down the line.
- Vehicle Selection
A2Z integrates with automotive syndication tools to bring dealership inventory into one view. Without A2Z, dealership sales resources must reference dealer and OEM sites, presenting a clumsy experience. Staying in one tool builds trust through efficiencies and keeps both the guest and the dealership in a singular view of pricing and incentives.
- Desking
At this point in the process, the objective is to present pricing and payment options to the guest collaboratively and informatively. We aim to ensure the guest is on the right car and has the proper budget for a successful transaction. A2Z provides the gateway to a transparent transactional step in a single view from the first pencil to payment options in the context of OEM incentives, trade value, and approved credit conditions.
- Digital F&I Menu
This is where the magic of A2Z is entirely on display. With a relationship built on trust and transparency, Sales Managers can build a fully digital F&I menu relevant to the guest based on known factors documented in the wants and needs analysis, the test drive, and desking steps. The deal progresses in one interface powered by our integrations with financial institutions, F&I products, and current incentives. Multiple repayment options are presented to guests who feel in control of a transparent buying experience.
- Digital Signing
With everything centralized in one platform, digital documents are created and ready to sign to increase the speed of the transaction. Sales operators can see and prioritize deals in the dashboard, enabling dealership resources to progress the deal efficiently. This enables dealerships that deploy A2Z to realize a higher sales throughput and increase the total transactions while increasing the profitability per deal.
