The Blueprint For The Modern Car Buying Experience

Harness the power of our integrations. Unleash the potential of your people. Standardize how your customers transact with your store. Choose the dealer experience platform that is disrupting the in-store experience. Choose A2Z Sync.

Built by the Practitioners of Single Point of Contact.

The Platform

Harness the power of our integrations to optimize transaction times, ensure accuracy and deliver a best in class in-store experience.

The Process

Enable your sales team to not only sell vehicles, but also present menu and sell F&I products. A2Z Sync delivers a standardized and measurable sales process for Single Point of Contact.

The End Game

Increase CSI, PVR and empower sales professionals to transact with more customers per day. A2Z Sync is the platform that enables modern retail.
Re-Invented from the Inside-Out

Even though digital retailing is on the rise, the dominant sales mode for dealers will continue to be in-store retailing for a long time to come.

And to truly modernize car buying, the in-store process needs to be re-invented from the inside-out rather than the outside-in.

Use one tool, instead of many

Harness the power of our integrations

CRM, DMS, Inventory, Aftermarket Products and more to complete a sale. A2Z clients deliver a world-class experience faster by leveraging integrations to essential tools. They transact faster and in a standardized and measurable way.

A2Z Sync is Platform Agnostic

Transact with full transparency

Deliver a modern buying experience

A2Z Sync was designed to deliver a modern and intuitive buying experience for the sales team and the guest alike.

With A2Z Sync, the transaction time is optimized and the customer is able to follow along with full transparency. Say goodbye to multiple tabs and customer confusion.

Taking Single Point of Contact from theory to reality

We are the practitioners of Single Point of Contact

Built under the same roof of Schomp Automotive, we have thousands of transactions under our belt.

Benefit from the years of experience and success of Single Point of Contact methodology and technology by leveraging A2Z Sync. More than a software tool, we offer transformational change to your operations.

We work with progressive organizations

The catalyst of
modern retail

We work with some of the most progressive automotive groups in the country. The common denominator of all of our clients is knowing there is a better way.

Instead of trying to fix a broken process, they connect with A2Z Sync as a credible source for sales process, methodology and guidance on a modern retail experience.

What is Single Point of Contact?

Time

The Single Point of Contact is already prepared and intimate with the wants and needs of the customer. Ideally, they are the same contact that has been communicating with the customer over digital mediums or via telephone about the customer’s most important aspects of the purchase. There is no handoff of the customer, the Single Point of Contact is responsible for the critical points of the sale from start to finish.

Customer Sentiment

The Single Point of Contact has a unique opportunity to build authentic rapport with the customer. They can build upon conversations that enable them to present products and options later in the purchase process that have value to the customer. The customer’s expectations shift as they realize the Single Point of Contact is focused on their experience, and the efficiencies of a modern buying experience backed by technology are fulfilled.

Profitability

The key advantage of the Single Point of Contact is the relationship built in the process enables a more personal presentation of F&I products. Without wasting the customer’s time on bottlenecks, the customer’s posture is more positive which enables the sales professional to make recommendations for the customer based on known factors that the customer has communicated during the time spent in vehicle selection and the presentation of payment options. Instead of complete reliance on F&I managers, each of the sales professionals have an opportunity to provide a high level of customer-centric presentation of product that leads to higher profitability and lifetime value in service and future vehicle purchases.

Management

The Single Point of Contact strategy goes hand in hand with a culture of professional development and training. The path to success has clarity as the sales process is more standardized, the steps in the sales process happen in a logical sequence, and key metrics are easily seen person by person, team by team and for the entire store. Leaders know where there are aspects to improve upon and success to celebrate.

The A2Z Sync Dealer Experience Platform

Say hello to your optimized sales process
  • Desking

    No need to hop in another tool, this is where A2Z Sync separates itself from any other product. Your incentives are delivered by Market Scan, conditional and unconditional. Update payment terms and get payments all in one place.

  • F&I Products

    Put away the tattered product brochures, outdated literature and clumsy presentation of price in your legacy tools. Show the product to the customer on A2Z Sync and present them the corrected price right from our interface.

  • Operational Oversight

    Sales Managers and leadership can evaluate based on a standardized workflow. See where you excel, see where you need to improve. Step by step, there is visibility.

  • Paperless Transactions

    Customers are able to sign and verify the terms of the transaction right in the interface. When there needs to be a wet signature, A2Z Sync prepares those documents for signature.

  • Concept Conversation

    For stores that are Single Point of Contact, this step explains the process and customer benefits and fulfills the promise of speed and clarity.

  • Customer Check In

    A2Z retrieves customer information from the CRM when applicable. If not, we create a new record and deliver that to the CRM via API.

  • Wants & Needs Analysis

    Take the customer through a series of questions to ensure you are on the same page and start to discover vehicle preferences and opportunities for F&I Products to present later in the process.

  • Vehicle Selection

    Your Inventory is within A2Z Sync, our integrations with Homenet and vAuto enable us to have a near real-time view of your inventory.

  • Customer Check In

    A2Z retrieves customer information from the CRM when applicable. If not, we create a new record and deliver that to the CRM via API.

  • Concept Conversation

    For stores that are Single Point of Contact, this step explains the process and customer benefits and fulfills the promise of speed and clarity.

  • Wants & Needs Analysis

    Take the customer through a series of questions to ensure you are on the same page and start to discover vehicle preferences and opportunities for F&I Products to present later in the process.

  • Vehicle Selection

    Your Inventory is within A2Z Sync, our integrations with Homenet and vAuto enable us to have a near real-time view of your inventory.

The Single Point of Contact

  • Carefully selected in the hiring process.
  • Maverick in Product.
  • Trained in Finance.
  • Passionate about experience.
  • Armed with the right tools.
  • Ambitious yet customer-focused.
  • Desires a clear career path.
  • Supported by management with real and tangible metrics of success.
  • Desking

    No need to hop in another tool, this is where A2Z Sync separates itself from any other product. Your incentives are delivered by Market Scan, conditional and unconditional. Update payment terms and get payments all in one place.

  • F&I Products

    Put away the tattered product brochures, outdated literature and clumsy presentation of price in your legacy tools. Show the product to the customer on A2Z Sync and present them the corrected price right from our interface.

  • Operational Oversight

    Sales Managers and leadership can evaluate based on a standardized workflow. See where you excel, see where you need to improve. Step by step, there is visibility.

  • Paperless Transactions

    Customers are able to sign and verify the terms of the transaction right in the interface. When there needs to be a wet signature, A2Z Sync prepares those documents for signature.

The Single Point of Contact

  • Carefully selected in the hiring process.
  • Maverick in Product.
  • Trained in Finance.
  • Passionate about experience.
  • Armed with the right tools.
  • Ambitious yet customer-focused.
  • Desires a clear career path.
  • Supported by management with real and tangible metrics of success.

What the Experts are Saying

Brian Pasch, an evangelist for modern retail and improving in-store processes visits A2Z Sync to see it in action at Schomp Automotive.

Testimonials

hand-holding-phone

We love talking with progressive groups

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Meet the Team

Behind the wheel of A2Z Sync

aaron-wallace

Aaron Wallace

Founder

Aaron Wallace leads The Schomp Automotive Group, one of Colorado’s oldest and the state’s largest family-owned automotive business. He is the fourth generation in his family to operate the business, now in its 79th year in Denver. Aaron continues his family’s dedication to excellent business practices, striving to ensure customer loyalty and repeat business. He studied Automotive Management at Northwood University and systematically evaluated every department within the Schomp organization with the objective of maintaining its top position in Denver’s automotive community.

Favorite Food: Traditional Dealerships

lili-the-dog

Lily

VP of Cyber Security

Lily takes her position very seriously and spends countless hours on her Mac watching for cyber bullies.  As a daily office member, she provides much needed advice and emotional support to the entire A2Z team.  When she is not working, Lily loves to spend her time in someone’s lap curled up in the sun and enjoying all the outdoors Colorado has to offer with her family.

Favorite Food: Apples and Salmon

Natalia Giner

CEO

As a CEO of A2Z Sync, Natalia is responsible for running all facets of the business. She brings 20 years of automotive experience to the company and is focused on creating a customer-centric experience through the A2Z software platform. Her passion lies in product development and business consulting, helping dealers transition and implement an alternative business model while realizing growth and sustainability. Natalia holds a degree in Political Science and Law and loves to travel.

Favorite Food: Street Tacos and Sushi

Brian Allee

VP of Sales and Business Development

As a trusted advisor, Brian helps automotive thought leaders transform their business model from traditional finance to Single Point of Contact, along with an in-store software tool to help guide the way from start to finish. As a former member of the Schomp Automotive leadership team, Brian helped lead the transition of the One Price. One Person. One Hour.® business model. Having spent the last 10 years with the Schomp group, Brian has acquired the experience and skillset needed to help other dealers achieve optimal results through their own brand transformation journey.

Favorite Food: Enchiladas

garry-taylor

Gary Taylor

CTO

Gary Taylor is a 25-year technology veteran with extensive experience in both the public and private sectors. Taylor began his career as a software developer and has organized and led multiple software engineering teams. When he’s not working on application architecture, DevOps, and managing the the Engineering team, he enjoys his time on the trails surrounding Denver on his mountain bike. Taylor holds a B.A. in Political Science from Indiana University.

Favorite Food: Sushi (but really Jimmy John’s)

Henry Hartung

Sr. Account Manager

Henry leads A2Z Sync’s training program with over 12 years of dealership experience. He started in sales and worked his way into sales manager, trainer, and finance manager. He also led the finance department of Schomp Honda during their Single Point of Contact sales transition. ​This is why our clients value and seek Henry’s expertise with making A2Z Sync’s platform successful in their stores. While attending the University of Colorado at Denver, he studied Multimedia. ​As a Colorado native, he enjoys his passion for cars in canyon cruising, 4 wheeling, camping, mountain biking, snowboarding, and music.

Favorite Food: Fried chicken

Brian Hudson

Sr. Business Development Manager

Brian is helping A2Z Sync grow by using all of the skills he has learned over two decades in the Automotive Industry. Prior to joining A2Z Sync, Brian gained valuable industry expertise with F&I Products, Aftermarket Vehicle Sales, Pre-Owned Management Software and Omnichannel Operations. He learned from some of the industry’s best companies like Starcraft, AON and SaaS companies like FirstLook/MAX Digital. With the Single Point Of Contact methodology, Brian is grateful for the experience he had being an F&I Training Rep for CarMax and other big box auto retailers. As a Hoosier, Brian holds a Bachelor of Science degree from Indiana University.

Favorite Food: Paella and Tacos Al Pastor

Robert Sharp

Customer Success Manager

Robert ensures that all of our clients are set up for success from the very beginning of their on-boarding process by creating a customized implementation experience. Hailing from the land “Down Under”, Robert has travelled around the world and across the country: moving to Colorado after having graduated with a Bachelor’s degree in History from James Madison University in Virginia. His career from its onset has been focused on enhancing the retail customer experience; something that serves him well with A2Z Sync!

Favorite Food: Burritos 

Matthew Packer

Product Manager

Matt is in charge of A2Z product development, including enhancing user experience and leading the research into new and existing products. Before A2Z Sync, he worked at Nohtbook Inc, where he designed, built, and launched an unobtrusive messaging App for iPhone. Being a former engineer, Matt has a great appreciation and deep domain understanding of software development from every angle. He earned an M.B.A. from the University of Denver and graduated with honors, and is a graduate of Turing School of Software & Design. When he’s not working, he’s playing golf.

Favorite Food: ​Onion bagel, toasted, with scallion cream cheese and nova

kiki-widjaja

Kiki Widjaja

User Experience Designer

Kiki is a User Experience Designer who is passionate about building intuitive interfaces and creating great user experience. She graduated from SUNY at Buffalo with an MS in Human Computer Interaction and has been enhancing user experiences in many different software industries since then. In her free time, she loves to go hiking and bird-watching.

Favorite food: Not readily available in Denver, so she just settles for Thai food

doug-havlin

Doug Havlin

Lead Engineer

Doug is a senior software engineer and is focused on front end development. After spending four years in the Air Force as an Encryption Architect, he has been working as an engineer for 19 years driving web-based application development. He holds a degree in Computer Science. Doug is also an accomplished 20-time long-distance triathlete and enjoys all aspects of multi-sport training. Doug and his wife Brigitte moved to Colorado in 2018 with their two dogs, River & Jessie. He plans to add to his marathons in all 50 states and tackle as many 14ers as possible.

Favorite Food: Panang Curry 

keil-higgins

Kiel Higgins

Senior Engineer

Kiel is a software engineer at A2Z Sync applying his skillsets to ensure the best possible experience within the application. Kiel is in charge of helping design and implement software architecture, from determining programming patterns to database schemas. His passion is AI and he is actively pursuing machine learning capabilities. Kiel likes to spend his free time with his wife and daughter or on the mat working on his Jiu-Jitsu and Muay Thai martial arts journey.

Favorite Food: Sushi

carrie-lorenz

Carrie Lorenz

Senior Engineer

Carrie is a senior application developer with over 20 years experience in the industry. She is skilled in Java, PHP, Spring Boot, Laravel, Oracle, MySQL, and React.  She has worked in a variety of industries including higher education, consulting, finance, and healthcare. Carrie enjoys spending time with her husband John and her two dogs, Bella and Andy. She is an avid yogi who maintains a daily practice.

Favorite food: All things Mexican cuisine

adulla-quadrat

Abdulla Quadrat

Engineer

Abdulla is a software developer at A2Z Sync, where he helps develop the wonderful A2Z Sync application, including developing features for user interface and data management to provide a better car buying experience. Abdulla holds a degree in Chemistry and Biology and attended Turing School of Software and Design. Abdulla is a firm believer in simplifying the automotive purchasing experience and applies his talents every day to make that model the standard in the industry. Abdulla is a snowboarder, salsa dancer from Denver, and he loves eating a Five Guys Cheeseburger (all-the-way) any day of the week.

Favorite Food: Burgers

ann-cerveny

Ann Cerveny

Engineer

Ann works on the development team and brings a passion both for logic and for writing clear, concise code. Formerly a technical editor, she has an eye for detail and an affinity for the Chicago Manual of Style. When not at the office, Ann is likely reading a book, listening to a podcast, considering going for a run, or contemplating her next culinary adventure.

Favorite food: Her partner’s homemade eggplant parmesan

kennen-lawrence

Kennen Lawerence

Developer

Kennen is a Colorado Native who spends all his free time riding his motorcycle or practicing martial arts. He is an automotive and computer enthusiast, whose love for coding started in junior high learning Windows batch scripting for fun. A vast majority of his coding knowledge is self-taught from a genuine desire to learn new things.

Favorite Food: Pho and sushi

martin-lammer

Martin J Lammer

Lead SQE

Martin is a 27-year IT professional. After spending over a decade in the US Army, he has been working as a software quality engineer for 21 years. Martin holds a B.S. in Computer Science from Roosevelt University, an MBA from Northern Illinois University, & holds over a dozen professional certifications. He has experience in multiple industries, including retail, insurance & annuities, marketing, healthcare, & employee motivation. Additionally, he tried his hand at entrepreneurship. Martin likes to read, explore technology, & is a life-long learner.

Favorite food: Kimchi & Hotteok

A2Z Sync Blog

How to Prepare for a Recession: 4 Steps Dealers Can Take Now

The recent COVID-19 crisis has left consumers feeling apprehensive about how the future is unfolding.  Automotive dealerships have not cultivated reputations with consumers that lessen their apprehension about buying. Continuing business as usual and refusing to break free of the status quo is only heightening their worries. The best opportunity for adopting a brand differentiator…

Number One Mercedes-Benz Dealer – First Year in Business

How does a new dealership in its first year in business become the market leader? There are many things that have to go right to achieve that lofty goal, including a well-trained team, a strong to-market strategy, and a great location. However, no one can argue that the very unique attribute of Mercedes-Benz of Farmington…

A Study of Time

In the automotive landscape, there are many paths to get from start to finish in the transaction process of a car purchase or lease. In our world we call it desking and menu presentation for purposes of clarity. Anyone that has been directly involved in or even on the sidelines of this chaos in a…

6 Myths of Single Point Of Contact Selling

There are a lot of opinions on how Single Point Of Contact Selling will destroy profits, market share, and personnel. In this article, we’ll address the myths.   So what is Single Point of Contact Selling? SPOC provides an in-store, consumer-centric experience that puts the Buyer at ease, builds credibility and ultimately results in higher…

2019 A2Z Sync – A to Z Solution

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2019 A2Z Sync – A to Z Solution